Question 1

Is the water test really free?

Accepted Answer

Yes. We offer basic on-site testing at no cost, and we will provide a free estimate for any system you request.

Question 2

Does Reno have hard water?

Accepted Answer

Yes. Reno-area water is hard, which causes scale on fixtures, spots on dishes, and wear on water heaters and appliances.

Question 3

How do I know if I need a water system?

Accepted Answer

Bad taste or smell, white scale, stains, dry skin, or spotty dishes are common signs. A free water test shows exactly what is in your water.

Question 4

How does a water softener work?

Accepted Answer

It uses ion exchange to remove the calcium and magnesium that cause hardness.

Question 5

Can a softener remove iron?

Accepted Answer

Only small amounts. Well water with iron usually needs a dedicated iron filter.

Question 6

What is the difference between whole-house and point-of-use?

Accepted Answer

Whole-house treats all water entering the home. Point-of-use, like reverse osmosis, treats water at one tap for drinking and cooking.

Question 7

How long does installation take?

Accepted Answer

Most softener installs take about 3 to 8 hours, depending on the home's plumbing.

Question 8

What maintenance is needed?

Accepted Answer

Softeners need salt and a yearly check. Most filters are changed every 6 to 12 months.

Question 9

How long does a water softener last?

Accepted Answer

About 10 to 15 years with regular maintenance.

Question 10

Should I treat my well water?

Accepted Answer

Private wells are not regulated, so well owners should test every year.

Question 11

Do you work on city water and well water?

Accepted Answer

Yes, we test and treat both city water and private well water.

Frequently Asked Questions

The Free Water Test