Welcome to Reno Water Guy. These Terms of Service (“Terms”) govern your use of our website located at Reno Water Guy and any related forms, pages, communications, or services provided through the website.

By using this website, submitting a form, requesting information, or contacting us through the website, you agree to these Terms. If you do not agree, please do not use this website.

1. Business Information

This website is operated by:

Richard Kawika Burdine / Reno Water Guy 8913 Beacon Ridge Trail Reno, NV 89523 United States

For questions, you may contact us at:

Email: burdine11@gmail.com Phone: 775-484-4698

2. Website Purpose

This website is intended to provide general information about water quality concerns, water-related services, water testing, water filtration options, consultations, appointment requests, and related home water services.

This website is used for lead generation and customer inquiries. Products and services are not sold directly through this website.

Information provided on this website is for general informational purposes only and should not be considered professional, technical, health, environmental, plumbing, engineering, or legal advice.

3. No Guarantee of Results

We may provide general recommendations, information, referrals, estimates, or service-related guidance based on the information you provide. However, every home, water source, plumbing setup, and water quality concern may be different.

We do not guarantee specific results, outcomes, water quality improvements, cost savings, system performance, or service availability unless confirmed in a separate written agreement.

4. Estimates and Service Information

Any estimates, pricing, timelines, recommendations, or service descriptions provided through the website, by phone, by text, or by email are informational only and are not final until confirmed after inspection, consultation, or written confirmation.

Final recommendations, pricing, or service availability may depend on additional factors, including but not limited to:

• Property location

• Water quality conditions

• Plumbing or installation requirements

• Product availability

• Inspection or consultation results

• Customer needs and preferences

We reserve the right to modify service offerings, pricing, and availability at any time.

5. User Information and Form Submissions

When you submit information through our website, you agree that the information you provide is accurate, complete, and submitted voluntarily.

You may be asked to provide information such as your name, phone number, email address, property location, water concerns, service interests, or other details related to your request.

You agree not to submit false, misleading, fraudulent, abusive, or unlawful information through the website.

6. Communications

By submitting a form, calling, emailing, or otherwise contacting us, you authorize us to respond to your inquiry using the contact information you provide.

This may include communication by phone, email, text message, or other reasonable methods related to your inquiry, appointment request, service request, estimate request, or follow-up.

7. SMS/Text Message Terms

If you provide your phone number and opt in to receive text messages, you consent to receive text messages from Richard Kawika Burdine / Reno Water Guy regarding your inquiry, appointment requests, water quality questions, service updates, follow-ups, estimate requests, and related non-marketing communications.

Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out of future text messages.

Consent to receive text messages is not required as a condition of purchasing any product or service.

If marketing text messages are offered separately, you will be provided with a separate option to consent to marketing messages.

8. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through the website.

Please review our Privacy Policy here:

Privacy Policy: https://www.renowaterguy.com/privacy-policy

9. Third-Party Services and Links

This website may use or link to third-party services, platforms, forms, scheduling tools, analytics tools, embedded content, external websites, or communication tools.

We are not responsible for the content, privacy practices, security, policies, or actions of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

10. Website Availability

We try to keep the website available and functioning properly, but we do not guarantee uninterrupted, error-free, or secure access to the website.

We may update, modify, suspend, or discontinue any part of the website at any time without notice.

11. Intellectual Property

All website content, including text, images, graphics, branding, layout, design elements, logos, and other materials, is owned by or licensed to Richard Kawika Burdine / Reno Water Guy, unless otherwise stated.

You may not copy, reproduce, modify, distribute, republish, or use website content for commercial purposes without prior written permission.

12. Prohibited Use

You agree not to use this website to:

• Violate any law or regulation

• Submit false or misleading information

• Interfere with website functionality or security

• Attempt unauthorized access to systems or data

• Upload malicious code, spam, or harmful content

• Copy or misuse website content without permission

• Harass, abuse, threaten, or harm others

We reserve the right to restrict or block access to the website if misuse is suspected.

13. Limitation of Liability

To the fullest extent permitted by law, Richard Kawika Burdine / Reno Water Guy shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website, reliance on website information, form submissions, communication delays, service availability, estimates, recommendations, or third-party services.

Your use of the website is at your own risk.

14. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the website’s accuracy, reliability, availability, completeness, or suitability for any particular purpose.

15. Indemnification

You agree to indemnify and hold harmless Richard Kawika Burdine / Reno Water Guy from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, your violation of these Terms, or your submission of inaccurate or unlawful information.

16. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be handled in the appropriate courts located in Nevada, unless otherwise required by law.

17. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the updated Terms.

18. Contact Us

If you have questions about these Terms, please contact us:

Richard Kawika Burdine / Reno Water Guy 8913 Beacon Ridge Trail Reno, NV 89523 United States

Email: burdine11@gmail.com Phone: 775-484-4698